החזר כספי יינתן עד 48 שעות מיום הרכישה , בית העסק ראשי לגבות מהצרכן בעת ביטול עסקה 5% ממחיר הטובין או 100 ש"ח הנמוך מביניהם.
ניתן להחליף מוצר עד 14 יום ,מיום הרכישה במידה והמוצר במצב חדש ולא נעשה בו שימוש
*תכשיטים שהוזמנו לפי בקשה אישית לא יינתן החזר כספי, וכך גם על תכשיטים שנרכשו במבצע*
Please read the terms and conditions carefully before using omama-jewelry.com (the "Website"). By using and shopping on our Website, you agree to accept the terms and conditions described below. As the terms and conditions may be updated from time to time (for example to reflect changes in technology, our business model, our system's capabilities or relevant laws and regulatory requirements), we recommend that you check this page regularly to take notice of any changes we may have made in the terms and conditions.
The following conditions regulate the sale of products featured on this Webpage by:
Yehuda Hmichai 13
Tel Aviv, Israel
Depending on the item(s) you purchase on Tous.com different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your order. Shipping costs are based on the shipping method of choice. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Generally, you will have the option to upgrade your shipping method to Second Day for faster delivery. Business days are Sunday-thursday, excluding federal holidays within Israel.
We currently ship all over the world by International shipping & local shipping .
We offer the following shipping methods:
Local Standard Ground shipping - (7 business days) for 20 israeli shkels
Local Express Ground shipping - (2-3 business days) for 50 israeli shkels
35 $ - ( International shipping - ( 14 business days
OUR RETURN POLICY
Articles are accepted for return credit or exchange if returned in unworn, saleable condition within 14 days from the purchase date as shown on the packing slip. Full refunds will be processed in the form of the original payment within 14 days of receipt of returned merchandise.
No refunds or returns can be made at omama jewelry. Customized and modified pieces are considered final sale and can not be returned or exchange
Fragrances, cosmetics, and discounted pieces are also always final sale, and not eligible for return or refund
All returns must be sent to our Return Service Center at the purchaser's expense with the original packing slip / certificate of authenticity. Return addressslips have been provided together with your packing slip for your convenience.
To secure proof of your return we recommend that you always save the receipt from the courier of the fact that you have handed over the parcel.
Once we have received your return, we will issue your refund to you.
When you have an account at omama jewelry, you can track your orders by visiting "My Account" and clicking "View my orders". There you can view your past orders or view the status of your current order. Create an account now.
If you don't have an account, please contact our Customer Service Team who will do their best to inform you about your order status.
Please note that you bear the risk for the products you have ordered when the delivery is completed. If the packaging appears to be damaged, please do not accept the shipment. Without prejudice to your statutory rights and remedies you have the responsibility of inspecting your products for any faults and, in the event, giving us notice of any complaints. In the case of defective products or inconformity with your order, you will have the choice of returning the defective product and we will refund you the purchase price and all shipping cost when our Customer Service Team has handled your return. You also have the right to keep the defective product and ask for a reduction of the price.
We endeavour to have all offered items in stock. In the event that ordered items are out of stock, we reserve the right not to accept your offer. You will be informed by e-mail and any payments will of course be refunded.
The prices and offers displayed on the Website are valid at the time they occur, unless other specific terms are stated on the Website. Pricing errors, spelling errors and other errors or mistakes can occur.
We will verify prices as part of our confirmation procedures. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our Website, we will attempt to contact you. If we are unable to contact you, we will reject your offer and notify you by e-mail.
The online store is open 24 hours a day. However, the store can be closed due to maintenance. For your convenience, we endeavour to execute such work in the night time.
In order to shop at www.omama-jewelry.com you must be at least 18 years of age and possess a valid credit card accepted by us. If you have not yet turned 18 years of age, you must also have the legal right to enter into the agreement.
You have the right to inform us of your withdrawal of the purchase, without penalty and without justification, within 48 hours as of the day following the delivery of the product.
At the moment we can only fulfill your order if the delivery address is a home or office address in one of the countries listed under "We ship to". Therefore, our site is only intended to be used by people resident in those listed countries. We do not ship to P.O. boxes.
We may decline an offer or cancel a purchase in any of the following situations, without being liable for any damages or costs. We will notify you by email in advance of any such action, to try and resolve the issue and will return any applicable payments made to us without deduction:
By placing an order on our Website, you are making an offer to us to purchase the products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
We can only accept offers that are made through our Website or by telephone via our Customer Service. We cannot accept orders made by e-mail, letters or fax.
The moment you click "Place order" and the receipt is displayed on your screen, you are bound by your offer, however, please see "Returns and Cancellations".
The receipt you receive is an automated acknowledgement that means we have received your submitted offer. However, the acknowledgement does not mean that we have accepted your offer, and we reserve an explicit right to decline your offer after you have received the automatic acknowledgement.
If we accept your offer, you will receive an e-mail from us confirming that we have accepted your order (order confirmation). The contract between you and us will be effective from the time that the order confirmation is sent.
If you made an error when placing your order, please contact our Customer Service Team who will be happy to assist you. However, please always make sure to review your offer before placing it. Before submitting, you have the possibility yourself to edit any information you have entered, such as the shipping or billing address or credit card information, or change or delete items in your shopping bag.
In order to protect our customers and maintain the security of shopping online, we may run verification checks on the data you submit when you place an offer. These checks may include address and payment verification and screening your offer to prevent fraud
We accept the following payment methods
Please note that we cannot accept any payment methods not specified above. If you try to pay by any other methods, we will not be liable for your loss of payment or any other damages caused by your action.
To maintain your own security and prevent fraud, you will be asked to enter your Card Verification Number (CVV) when paying with credit card. You can find the 3 digit number on the back of your credit card. It generally appears to the right of your credit card number.
When your order and data have been verified and your ordered products leave our stock for shipping, the payment will be deducted from your account.Please note that your billing address must be entered exactly as it appears on your bank statement.
All prices on products, shipping charges and other services do not include sales taxes. The shipping charge is added per order. Please go to "Shipping Charges" for details concerning the charges for your specific country. We will always inform you of the total price, including all taxes and other costs such as fees and possible delivery costs.
The prices displayed on the Website are those that apply at the time of purchase. The prices may be subject to change without notice, but changes will not affect orders which we have accepted. We endeavour to avoid information errors, but please note that pricing errors, spelling errors and other errors or mistakes can occur from time to time. We will verify prices as part of our confirmation procedures. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our Website, we will attempt to contact you. If we are unable to contact you, we will reject your offer and notify you by e-mail.
The product image is not contractual. The colors can have different tones in different computer screens or printer prints, and the image can always vary slightly from reality.
All prices displayed on www.omama-jewelry.com are quoted in the currency that refers to the country which is selected by our IP Geo-location feature. If you want to change the country selection, please use the country selector link in the top of the web page. Your delivery address will decide which currency you will be charged in. Please note that changing the country of delivery may have an influence on the price and the shipping costs.
You may pay in any of the currencies listed below:
omama-jerlery is committed to protecting our customers' personal information. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured website. We will store your shipping and billing information when you create an account with us, but this information will not be used by anyone Omama-jewelry and the third parties who provide services related to www.omama-jewelry.com.
At checkout, we require the credit card customer identification number (CVV) with every online purchase made with Credit Cards. The CVV is a 3 or 4 digit, numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CVV will not be stored on any of our systems and you will need to provide the number every time a purchase is made on www.omama-jewelry.com
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on www.omama-jewelry.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.
We and the third parties who provide services related to www.omama-jewelry.com will use the information referenced above to fulfill your order and provide services related to www.omama-jewelry.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of www.omama-jewelry.com or our corporate affiliates. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the following e-mail address: email@example.com.
We currently send e-mails only to those firstname.lastname@example.org customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by the email referenced above. Please be advised that since promotions may already be in process at the time of your request, it may take several days before electronic contacts cease.
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from www.omama-jewelry.com without his or her parent’s consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
All materials, including video clips, illustrations, photographs, product, images, artwork, designs, logos and trademarks (collectively, "Content") appearing on this website are the property of omama jewelry. and/or its subsidiaries and affiliates (collectively, "omama jewelry") and are protected by U.S. and international trademark, trade dress and copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of omama jewelry and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the website for the sole purpose of placing an order on the site or using the site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the Content of the website is strictly prohibited.
The name and mark omama jewelry and all other omama jewelry related trademarks depicted on this website, whether registered or unregistered, are trademarks or service marks of omama jewelry. No other company or individual may use these marks without the express written permission of omama jewelry. omama jewelry merchandise is available exclusively at omama-jewelry website www.omama-jewelry.com and at omama jewelry retail stores. Customers should be wary of purported omama jewelry merchandise sold through unauthorized channels since they may be counterfeit.
omama jewelry merchandise is available exclusively from www.omama-jewelry.com and omama jewelry retail stores. Buyers should be wary of purported omama jewelry merchandise sold through unauthorized channels. Beware of counterfeits. An Authenticity Certificate will be issued when you buy any omama jewelry piece. It certifies the legitimacy of the product and it is valid regarding any imperfection in production.
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.
Local taxes, if applicable, will be added to your order.
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